Terms of Service
Effective: April 24, 2025
1. Welcome
Welcome to Lightgate! By using our services, you agree to these Terms of Service, along with our Privacy Policy and Community Guidelines, which govern your use of the platform. Please read them carefully.
2. Who We Are
Lightgate provides services that connect users in digital spaces ("Campaigns") to share positivity and support. The platform includes apps, websites, and other related products. These terms apply to all aspects of Lightgate's services.
Contact:
Lightgate Energy
#869-1641 Lonsdale Ave.
North Vancouver, BC, Canada V7M 2J5
3. Age Requirements and Responsibility
- You must be at least 13 years old to use Lightgate.
- If under the legal age of consent in your country, a parent or guardian must agree to these terms on your behalf.
- Parents/guardians are responsible for their child's activity on the platform, including purchases.
4. Your Lightgate Account
- Account Setup: Create an account with a username, password, contact info, profile photo and date of birth.
- Security: Keep your account secure. Notify us immediately if you suspect unauthorized access.
- Accuracy: Provide accurate information and keep it up to date.
- Ownership: You may not sell, transfer, or lend your account or username without our written approval.
5. Content on Lightgate
Your Content:
- Content you post (e.g., text, photos, videos) is yours, but you grant Lightgate a license to use it for operating and improving services.
- You are responsible for ensuring you have the right to share your content.
- AI-generated and AI-enhanced content shall be flagged for removal.
- Campaigns where the Beneficiary is a Celebrity or Public Figure are not supported.
Lightgate's Content:
Our content (e.g., designs, art, software) is protected by intellectual property laws. Do not use it without permission.
Other Content:
Content posted by others does not necessarily reflect Lightgate's views. Report inappropriate content if necessary.
6. Paid Services
- Basic features are free.
- In-App purchases and add-ons.
- Paid subscriptions allow users to create Campaigns and access additional features.
- Trial terms and promotions may vary and are subject to change.
- Abuse of Lightgate's paid services and monetization features will result in account termination.
7. Acceptable Use and Restrictions
When using Lightgate, do not:
- Harm others (e.g., bullying, spamming, harassment).
- Harm Lightgate (e.g., hacking, fraud, misuse of reporting tools).
- Break the law (e.g., planning illegal activities).
Please review our Community Guidelines for more information
Report violations through the platform or email us at lightgatecustomerservice@gmail.com
8. Termination
User Termination:
You can delete your account anytime via your profile settings.
Lightgate Termination:
We may suspend or terminate accounts for violations, inactivity, or if required by law.
9. Disputes and Arbitration
Informal Resolution:
Contact us first to resolve disputes at: lightgatecustomerservice@gmail.com
Arbitration:
- Disputes unresolved after 60 days may be resolved through binding arbitration.
- Arbitration decisions are final and binding.
Class Waiver:
Claims must be brought individually, not as part of a class action.
10. Liability and Disclaimer
- "As-Is" Services: Lightgate is provided as-is, without warranties of any kind.
- Limitation of Liability: Lightgate's liability is capped at the greater of $100 or the amount paid to us in the last three months.
11. Third-party services
Lightgate utilizes third-party services that have their own Terms and Conditions. Below are the links to the Terms and Conditions of the third-party service providers used by us:
12. Updates to These Terms
We may update these terms for legal, business, or operational reasons. Significant changes will be communicated in advance. Continued use of the platform constitutes acceptance of updated terms.
13. Contact Us
Questions? Contact us at lightgatecustomerservice@gmail.com