Community Guidelines

Effective: April 24, 2025

Lightgate is the best place to connect with others who believe sending positive vibes and uplifting others optimizes our reality and experience on Earth to humanity's maximum contentment. Our Community Guidelines ensure everyone can express themselves and find community — but not at the expense of anyone else.

These Guidelines explain what isn't allowed on Lightgate. Everyone on Lightgate must follow these rules, and they apply to all parts of our platform, including your content, behaviors, Campaigns, and Apps.

Our Trust & Safety team reviews reports by users, moderators, trusted third-party partners, or where required by law. When we reactively or proactively discover a violation of these Guidelines, we may take a number of enforcement steps against them, including issuing warnings, removing content, suspending or removing the violative accounts, and potentially reporting them to law enforcement. We may consider relevant off-platform behavior when making assessments for violations of specific Community Guidelines.

If you come across an account, or content that appears to break these Guidelines, please report it to us.

Respect Each Other

1. Harassment & Threats:

  • Do not promote, coordinate, or engage in harassment. We do not allow any type of harassing behavior, including sustained bullying, sexual harassment, ban or block evasion, or coordinating Campaign joins for the purpose of harassing Campaign ("Campaign raiding").
  • Do not threaten to harm another individual or group of people. This includes direct, indirect, and suggestive threats.

We define Bullying, Harassment and Threats as follows:

Bullying and Harassment

At Lightgate, we take a firm stance against harassment and bullying. Bullying and harassment is defined as intentional actions that are meant to cause distress or intimidate individuals. This type of behavior can have serious consequences and cause lasting harm to the victims, as well as those who witness it. We are committed to fostering a positive and inclusive environment on Lightgate, and we expect all users to treat each other with respect.

Threats

We have a strict policy against any form of threats towards others. This includes threats of physical attacks, emotional suffering, reputational damage, and any hostile actions intended to cause pain, loss, or injury. We may escalate threats to law enforcement if we believe it is required to prevent immediate harm.

2. Personal Information:

  • Do not share or threaten to share the personally identifiable information (PII) of an individual without consent. This includes providing services that facilitate doxxing, such as buying or selling doxxes or compiling doxxes for others.

3. Hate Speech & Hateful Conduct:

  • Do not use hate speech or engage in other hateful conduct. This includes the use of hate symbols, imagery, and claims that deny the history of mass human atrocities.
  • We consider hate speech to be any form of expression that either attacks other people or promotes hatred or violence against them based on their protected characteristics.

4. Violence & Extremism:

  • Do not organize, promote, or support violent extremism. This also includes coordinating violent acts; glorifying or promoting violence or the perpetrators of violent acts; and promoting conspiracy theories that could encourage or incite violence against others.

5. Child Safety:

  • Do not solicit, share, or make any attempt to distribute content that depicts, promotes, or attempts to normalize child sexual abuse. Also, do not post content or engage in conduct that in any way sexualizes children. This includes real as well as manipulated media, animation (such as lolicon), and any type of digital creation (note that this includes AI-generated media).

6. Minors:

  • If you are under the age of 18, do not engage in sexual conduct or any conduct that puts your online or physical safety at risk. This includes consensual sexual interactions between teens, as well as any encouragement or coordination of potentially risky behaviors, such as vigilantism.

7. Sexual Content:

  • Do not solicit sexual content from any User or make sexually explicit content available to any User.
  • Users may not post sexually explicit content in the services, including in profile pictures or Campaign photos and Campaign videos.
  • At Lightgate, we believe users should feel comfortable expressing themselves. That's why we do not allow our users to post and share sexual content.
  • Campaigns must not contain sexually explicit content.

8. Non-Consensual Intimate Content:

  • Do not share, distribute, or create sexually explicit or sexually suggestive content of other people without the subject's consent.

9. Self-Harm:

  • Do not share content that glorifies, promotes, or normalizes suicide or other acts of physical self-harm. This includes content that encourages others to cut, burn, or starve themselves, as well as content that normalizes eating disorders, such as anorexia and bulimia. Self-harm acts or threats used as a form of emotional manipulation or coercion are also prohibited.

10. Gore & Violence:

  • Do not share real media depicting gore, excessive violence, or animal harm, especially with the intention to harass or shock others.

Respect Lightgate

11. Spam:

  • Do not send unsolicited bulk messages (or spam) to others. Also, do not facilitate this activity, such as by selling spambots, server "raid" tools, account-creation tools, token generators, CAPTCHA-solving services, or other spam tools.

12. Bots:

  • Do not use self-bots or user-bots. Each account must be associated with a human, not a bot.

13. Authenticity:

  • Do not engage with our service in an inauthentic way. This includes artificially inflating membership, manipulating engagement metrics, and selling artificial engagement services.
  • Do not misrepresent your identity on Lightgate in a deceptive or harmful way. This includes creating fake profiles and attempts to impersonate an individual, group, or organization.

14. Account Trading:

  • Do not sell or purchase Lightgate assets, including accounts, usernames, Campaigns, Campaign permissions, or Campaign invite links.
  • Abuse of Lightgate's paid features or monetization opportunities are covered under our Paid Service Terms.

15. Misinformation:

  • Do not share false or misleading information (otherwise known as misinformation). Content that is false, misleading, and can lead to significant risk of physical or societal harm may not be shared on Lightgate. We may remove content if we reasonably believe its spread could result in damage to physical infrastructure, injury of others, obstruction of participation in civic processes, or the endangerment of public health.

16. AI Content:

  • Do not upload AI-generated images, videos or text to Lightgate. Do not upload AI-enhanced content images or videos) to Lightgate. This includes content originally generated by AI, or content enhanced by AI, which is then touched up by a human in editing software.

17. Ban Evasion:

  • Do not evade permanent Lightgate-level enforcement actions. This includes creating new or using existing accounts or Campaigns after being removed for violating our platform rules.

18. Security Threats:

  • Do not engage in activities that could damage or compromise the security of an account, network, or system. This includes using deceptive techniques to trick others into revealing sensitive information (phishing), using malicious software (malware), and flooding a target with traffic in order to make a resource unavailable (denial-of-service attacks).

19. Financial Scams:

  • Do not use or attempt to use Lightgate to promote, coordinate, or execute financial scams. A financial scam is any intentionally deceptive act taken with the intent to receive an illegal, unethical, or otherwise dishonest gain.

20. Fraud:

  • Do not engage in activities that fraudulently generate a profit at the expense of others. This includes facilitating, providing instructions for, and participating in fraud. We do not allow coordinated efforts to defraud businesses, price gouging, forgery, money laundering, counterfeit goods, or tools that facilitate illegal behavior.

21. False Reports:

  • Do not submit false, misleading, or abusive reports or requests to Lightgate's support teams. A report or request will be considered false or misleading if it contains demonstrably untrue information submitted with the intent to manipulate staff into taking a desired action.

Follow the Law

22. Illegal Content:

  • Do not share content that violates anyone's intellectual property or other rights. This includes sharing or selling game cheats or hacks.

23. Dangerous Goods:

  • Do not organize, promote, or engage in the selling or facilitation of sales of regulated or potentially dangerous goods. Regulated goods have laws in place that restrict the purchase, sale, trade, or ownership of the goods. Dangerous goods have a reasonable potential to cause real-world, physical harm to individuals.

24. Illegal Gambling:

  • Do not coordinate or participate in illegal gambling. Users are responsible for complying with applicable gambling laws and regulation.

25. Human Trafficking:

  • Do not organize, promote, or engage in any other illegal activity, such as human trafficking or sexual solicitation.

How to Avoid Violations

  • If you are not sure whether a piece of content might violate these policies, don't post it.
  • Don't engage in behavior that may intimidate or cause suffering to others.
  • Don't threaten to physically or mentally harm another individual or group of people.
  • Please leave Campaigns dedicated to any of the violative content described above. Lightgate may also take action against accounts that are present in violative Campaigns.

Reporting Violations

  • Reporting safety violations is critically important to keeping you and the broader Lightgate community safe. All Lightgate users can report policy violations by contacting us at: customerservice@lightgate.org or lightgatecustomerservice@gmail.com
  • If you or another user is in immediate danger, we encourage you to consider contacting law enforcement right away and letting them know what's going on, regardless of the information you're able to provide.

Resources

If you see any content or activity that violates these Guidelines, our Terms of Service, or our other policies, please report it to us. You can learn more on how to report to us here. However, please note that we strongly discourage and may take action against vigilantism, as this behavior can put individuals in harm's way and can also interfere with our investigations and ability to report to law enforcement.

Updates to These Guidelines

These Guidelines will continue to evolve over time. This means we may take action against an account, server, or content that violates the spirit of these Guidelines when we encounter a new threat or harm that is not explicitly covered in the current version.

We will always make our best effort to notify you when we update these Guidelines, but it is up to you to follow the spirit of them: Keep Lightgate safe and help us continue to make it the best place to talk, hang out and have fun with friends online. Thanks for doing your part.

Thank you for keeping Lightgate a safe, welcoming place to spread kindness and positivity.